If you are a subscriber on the CavsPlace.net network (operated by Cavalier Broadband) and are receiving this web page when attempting to surf to any web site, it is because we have been alerted to an issue with your network connection that requires us to quarantine your connection to the network until the issue is resolved.

This could mean one of several things:

1. Your computer is sending out email without your knowledge.
2. Your computer could be infected with a virus.
3. Your computer is running an application or program which violates our terms of service.
4. You are using a personal router which is misconfigured and/or unsecured.
5. We have received a legal communication asking for your cooperation in resolving a dispute for an illegal download (like a music file or movie from a non-paid connection of some sort, you probably know what we mean) with a copyright owner.
6. Your computer is somehow interfering with normal network operations.
7. You are using someone else's wireless router that is quarantined.

At this point, your connection is disabled (quarantined) from Internet use on our network until we feel the issue is resolved to our satisfaction. Plugging your computer into someone else's connection in your building will result in this same message. It might also result in all network connections to your apartment being turned off remotely, so please be courteous and don't do that.

If you are using a "wireless" connection that belongs to someone else, stop using it and use your designated Ethernet outlet in your room. If you connect to your designated outlet only (disable your wireless), you might not get this message.

If you are using a Bit Torrent (peer-to-peer file sharing) application, it is adviseable to make sure you are not "hosting" or acting as a server on the network. It is also adviseable to limit the number of connections to no more than "100" to keep your computer from consuming too much in the way of network resources. We do limit the amount of bandwidth this type of application can use, but we commonly see PC's with thousands of connections and it does cause a general "slowness" on the network where that is occurring. If you don't limit your connections for Bit Torrent and it causes issues, you will receive this message.

If you are using SKYPE, it's important to shut down and exit the program when not using it. SKYPE has a way to automatically promote a PC with a fast enough connection as a "supernode". If this happens, your PC willingly cooperates and routes thousands of Internet phone calls for the Skype network simultaneously.

It is recommended you disconnect your Ethernet cable and disable your wireless card altogether to prevent further damage to your system, in the event your system has been compromised. The longer a compromised system is exposed to the Internet, the more difficult and time consuming it becomes for the system to be returned to a proper working state without reformatting your hard drive and losing all of your data and applications.

If you are already aware that your system has a problem (virus alert warnings, broken firewall, uncontrollable pop-up ads, etc.), it behooves you to have this remedied and we strongly urge you to have the issue resolved before calling us to have your connection re-activated.

While our normal support hours are Monday-Saturday 8AM-8PM and Sunday 1PM-8PM, we only provide resolution issues for subscribers with this message between 9AM-5PM Monday through Friday, as it usually involves resolution of an associated network abuse ticket. Please call our helpdesk at (434) 984-8428. We'll be happy to discuss your individual case with you between 9AM-5PM Monday through Friday if you are receiving this message.

It's also important to note that if there is pending legal action, your connection may be suspended indefinitely.

Thank you.